With every successful payment, you can provide customers with a digital receipt (text message) or a printed receipt.
- Digital Receipts
- SMS – Available from Version 0.0
- Email – Available from Version 0.5
- WhatsApp – Coming Soon!
- Printed Receipts
- Bluetooth Print – Available from Version 0.4
You should enable SMS permissions and have a valid SMS plan for the ShopOwner app to be able to send SMS receipts from your phone.
If a customer doesn’t receive a text message receipt, one or more of the following may have occurred:
- The customer doesn’t have a valid text messaging plan.
- The customer’s phone carrier has blocked the text.
- The customer has a restricted phone number.
In these cases, you can always try re-sending the receipt again by going to the receipts history (instructions below).
Resend Digital Receipts
You can always resend a receipt to a different phone number or email address at any time from your ShopOwner app by following the below instructions.
- Menu –> Receipts
- Swipe left or right to find the right receipt
- In the receipt, use SMS button to re-send the receipt
Reprint Receipts
You can also reprint a receipt at any time from your ShopOwner app by following the below instructions. You should have a bluetooth printer (supported printers) configured with the app to be able to print.
- Menu –> Receipts
- Swipe left or right to find the right receipt
- In the receipt, use the Print button re-print the receipt
Pingback: Release Notes – ShopOwner Support