The free ShopOwner Card Reader works with ShopOwner Point of Sale (POS) app to allow everyone to take payments on their Android phone or tablet. ShopOwner Reader plugs into a standard headset jack. Card information is encrypted at the moment of swipe. ShopOwner doesn’t store data on your device after a payment has been processed.
Card Reader FAQs
- Can I accept chip cards?
The Reader processes magnetic stripe cards only. At this point, we do not chip cards.
- Can I use an extension cable or audio jack adapter with my reader?
We don’t officially support audio jack adapters or extension cables.
- How do I order a new reader?
You can order a new, free reader directly from Backoffice. If you need multiple readers, contact us (firstname.lastname@example.org) with information on how many readers you need and how you plan to use them.
- When will I receive my card reader?
Your new reader should arrive within 10 days. If it doesn’t, contact us (email@example.com).
- Why isn’t my reader working?
Most issues with the reader can be fixed with these troubleshooting steps.
- Can I use the reader with any ShopOwner account?
Yes, the reader is universal. It doesn’t store any specific account or bank account information, and it can be used to accept payments from multiple ShopOwner IDs/accounts.
- Is my mobile device compatible with the reader?
Most devices running the latest version of Android OS are supported as long as they also have a 3.5mm headphone jack. Check if your device is compatible.
- Can I buy a reader today?
No. Not yet. You have to order the device from within Backoffice.