Accepting Credit Cards

Getting your credit card processing setup and making it work involves a few steps, a basic understanding of your credit card reader, and familiarity with running a credit transaction at the register. Here, we’ll take you step-by-step through the credit card processing setup process. Set Up Credit Card Processing Credit Card Readers Performing a Transaction […]

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Open Priced Items (V0.8+)

Open pricing is used for custom made items, market priced items, or miscellaneous items that are priced at the time of sale. Cashiers manually enter an open item’s price as they sell it at the register. Creating Open Priced Items Open priced items are created and added to the sale at the time of the […]

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Performing Returns (V0.8+)

To process a return/ refund of item(s) in a sale Go to Receipts history by selection “Receipts” on the left menu Select the receipt you would like to perform a refund/ return and select the “Returns” icon in the receipt Use the “-” button to reduce the item(s) that need to be returned. Reduced items […]

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Named Discounts (V0.6+)

Creating named discounts in ShopOwner makes it easy for you to quickly apply employee, loyalty, or other special discounts to transactions at the register. ShopOwner supports discounts at both the item level and order level View Discounts Click “Settings” and select “Discounts” The Discount Settings page displays all discounts and gives you the ability to […]

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Send Invoices (V0.7+)

Invoices are meant for businesses that would like to place an order and collect payment for a future date. For example, a bakery would use the invoicing feature for catering orders. The bakery would create an order, turn it into an invoice, and send the invoice to a client. The payment will be collected at […]

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Digital Receipts from ShopOwner

After your purchase at a ShopOwner seller, you’ll have the option to provide your email address or phone number if you would like to receive digital receipts. If you provide an email address, you’ll start receiving digital receipts delivered by ShopOwner at that email address for all purchases you make from ShopOwner sellers. Unsubscribe from […]

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Send and Print Receipts

With every successful payment, you can provide customers with a digital receipt (text message) or a printed receipt. Digital Receipts SMS – Available from Version 0.0 Email – Available from Version 0.5 WhatsApp – Coming Soon! Printed Receipts Bluetooth Print – Available from Version 0.4 You should enable SMS permissions and have a valid SMS […]

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Receipts: Cancellations and Refunds

Note: For security and data integrity reasons, existing receipts (finished sales) cannot be deleted, but can only be modified. Apart from printing the receipt again or sending a copy as SMS, below are the various actions you can take on an already existing receipt. Refund (Partial or Full) Cancelling (Void) a receipt Refund a Receipt To […]

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